Frequently Asked Questions (FAQ)

Welcome to the Frequently Asked Questions (FAQ) section of Your Bikini Store! We’ve compiled answers to some of the most common questions we receive to help you find the information you need quickly and easily. Whether you’re looking for details on sizing, care instructions, shipping, or returns, you’ll find all the essential information right here.

What Size & Fit you offer?

We offer a range of sizes to ensure you find the perfect fit for your body.

Our sizes include:

  • Small (S)
  • Medium (M)
  • Large (L)

To help you choose the best size, please refer to our detailed size chart available on each product page. If you have any questions or need assistance with sizing, feel free to contact our customer service team

What materials are used in your bikinis?

Our bikinis are crafted from high-quality materials such as nylon, spandex, and polyester. These fabrics are selected for their durability, stretch, and comfort. Many of our bikinis also feature quick-drying and UV-protective properties.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping rates and delivery times vary based on your location. You can find more details about international shipping in our shipping policy.

Can I return or exchange my bikini?

Yes, we accept returns and exchanges within 30 days of purchase. To be eligible, the bikini must be unworn, unwashed, and in its original packaging. Please visit our returns page for instructions on how to process a return or exchange.

How can I track my order?

After your order has shipped, you will receive a confirmation email with a tracking number and link. Use this link to track your shipment’s status on our website or through the carrier’s tracking system.

What should I do if I received a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately. We will resolve the issue by sending a replacement or issuing a refund as quickly as possible.

How can I contact customer service?

You can reach our customer service team via email at support@mesjo.com .Our hours of operation are Monday to Friday, 9 AM to 5 PM. We’re here to assist you with any questions or concerns you may have.